Refund Policy

Last updated: August 25, 2025

1. Overview

This Refund Policy explains the terms and conditions under which ATIX Universe ("Company", "we", "us", or "our") offers refunds for purchases of our products, services, or software extensions.

2. Eligibility for Refunds

• Refunds are available for digital products and software extensions purchased directly from ATIX Universe within 14 days of purchase.
• To be eligible, you must provide proof of purchase and a valid reason for the refund request.
• Refunds are not available for products purchased through third-party platforms; please refer to their respective refund policies.

3. Non-Refundable Items

• Customized or personalized products.
• Services that have already been rendered or completed.
• Products obtained through promotional offers or giveaways.

4. How to Request a Refund

To request a refund, contact us at atix@atixuniverse.com with your order details, reason for the request, and any supporting documentation. We will review your request and respond within 7 business days.

5. Refund Process

Approved refunds will be processed to the original payment method within 10 business days. You will receive a confirmation email once your refund has been issued.

6. Changes to This Policy

ATIX Universe may update this Refund Policy from time to time. Changes will be effective upon posting. Continued use of our products or services after changes constitutes acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at: atix@atixuniverse.com